Archive for the ‘User Experience’ Category

On the move: LUNAR launches mobility microsite

September 6th, 2017

Zoom, zoom! We’re accelerating into the future of ridesharing with our mobility study, a joint effort with McKinsey & Company, which paves the way for identifying areas of opportunity within the ridesharing market. You might be wondering, why do people rideshare? Convenience? Cost? Freedom? If you’re living in a big city, ridesharing appears to be pervasive. However, of all vehicle miles traveled (VMT) in the US in 2016, ridesharing accounted for a mere 1%. Our research unlocks new use cases, explores lowering costs for both drivers and passengers, and addresses the shortcomings of congestion and parking for commuters. We believe smarter design, improved user experience and advanced analytics will take “ridesharing 1.0” to the next level.

With two concepts, MeGo & WeGo, vehicles are optimized for the rider and driver’s needs. MeGo’s interior transforms into functional seating for all situations, including children and cargo. In contrast, WeGo is suited for social or private rideshare situations. This project collected insights from ridesharing services, commuters, the automotive industry and beyond. Check out our recently launched microsite to see a small piece of what we discovered:

Live Alpine Headphones Teardown

March 7th, 2017

LUNAR recently hosted its first livestream teardown with Fictiv, manufacturer of 3D printed and CNC machined parts. We decided to shake things up a bit and open up our process to the community in conjunction with this teardown veteran. Together, we agreed that one compelling product to dissect would be our Alpine Headphones, a 2016 iF Product Design Award winner.

Alpine Headphones

Alpine wanted to extend their brand to a younger audience and came to us with an idea for headphones specifically targeting EDM market, a natural extension of their core products—premium car audio with awesome bass. These headphones would allow them to establish an iconic presence and provide a similar experience in a portable form. They came to LUNAR with a proof of concept, and left with sensational headphones that truly enhance the senses so customers can better hear and actually feel their music.

Alpine POC

Alpine Headphones proof of concept

In this one hour event, we set out to focus on two main components of the Alpine Headphones:


Challenges + solutions around designing the headband/transducer structure –

We needed to capture and transmit vibration, achieve a minimum and repeatable clamping force without making the headphone uncomfortable.

Product design insights around the ear cup adjustment & pivot mechanism –

Most headphones on the market have a simple folding hinge for storage. While this is generally perceived as the compact way to store headphones, we took another route with the industrial design—a more seamless look that doesn’t show the hinge. Our pivot mechanism allows for a slim profile that lays flat in order to slip easily into a bag for transport. The adjustment mechanism is hidden from view, providing a clever way to manage the internal wiring while allowing for the full range of head sizes.


Dave Evans, CEO of Fictiv, led the discovery process during the teardown. From LUNAR, Senior Industrial Designer Terence Kwan and Director of Engineering Andrew Zee joined to shed light on the design and engineering decisions for each component of the headphones.

Watch the complete teardown in 360, filmed using Giroptic iO:

Read the writeup from Fictiv including a video with closeups of the teardown.

Innovation and Iteration at CES

January 23rd, 2017

CES was attended by Mechanical Engineers Jon Tackie and Alex Dakin, and Industrial Designers Charlie Nghiem and Germain Verbrackel. This is part of a #moonwalk series, where LUNAR employees attend conferences and workshops to seek inspiration and refresh or improve their skills.

CES, arguably the largest consumer electronics tradeshow in the world, takes place every January in Las Vegas. 2017 presented a plethora of new and interesting technologies from innovations in automotive mobility to personalized tech for the home.


Drones were a huge part of the show. Of course leader in this category, DJI, showed up with all of their latest products including the Mavic and the inspire 2, but there are many other players in this space that are making great drones as well — including 3D printed drones.



Meanwhile, the automotive industry is looking far into the future with concepts from big names such as BMW and Toyota that showcased what the driving (and self-driving) experience may look like for the next generation. Honda even showed up with a self-balancing/self-driving motorcycle that was oddly reminiscent of an extremely quiet and well behaved dog following its master.



As a whole, it was great to see exciting new applications to technologies that have been around for the past few years, including virtual reality, self-driving technologies, and drones. The word innovation gets thrown around all too often, but we feel that a more accurate description of this year’s theme is iteration. We look forward to creating more products, interactions and experiences with our clients, and incubating our own at LUNAR, in 2017.


LUNAR in the classroom

December 17th, 2015

This year’s season of giving reminds us of one the most important aspects of LUNAR’s company culture: sharing what we’ve learned, both with our peers and with the next generation of designers. (more…)

Why The Apple Watch Could Succeed (Even If It Fails)

March 9th, 2015

In a new article on Fast Company‘s Co.Design site, LUNAR’s John Edson considers how the Apple Watch could balance tradeoffs between functional novelty and personal expression – tensions that have plagued watch innovation for years. (more…)

Housewares 2015: Revisiting eight “don’t miss” trends in Housewares

March 6th, 2015

Last year, in anticipation of the 2014 International Housewares Show (HIS) in Chicago, recognized product designer Mark Dziersk provided some keen insight into “what’s next” for the Housewares market. On the eve of this year’s show, Mark takes a look back. How right did he get it? (more…)

7 trends you’ll see at CES 2015

January 5th, 2015

2014 brought us twerking, Sam Smith, better smart thermostats and the promise of the Apple Watch. Here are seven trends we expect to see in full bloom at this week’s Consumer Electronics Show that will impact technology and lifestyle products throughout 2015: (more…)

Enhancing TABLU to meet user needs [Part 7]

December 18th, 2014

Our seventh episode in our ongoing Icon-o-Cast TABLU series looks at what we’re learning from our latest round of user research and how we’re building two new modules into the app. (more…)

The Usability Ecosystem of Medical Design

November 20th, 2014

Design work for the healthcare industry is fundamentally different than design for other markets.


SPARKs of Gold and Silver for LUNAR

November 6th, 2014

The SPARK design community has announced its 2014 Product Design Awards and we’ve won two: a Gold award for the Belle-V ice cream scoop and a Silver award for the ecobee3 wi-fi thermostat! (more…)